Return Policy: Return or refund accepted with proof of purchase within 30 days of product delivery, if the product is sealed and in a resalable condition. If the product is not in resalable condition, a credit may be authorized for use on our online store. Return shipping costs and the choice of delivery service are the responsibility of the customer. No returns or refunds will be accepted after 30 days of product delivery unless there is a product defect. If this is the case, we ask you to contact us by email at info@lesindustriesgroom.com. Refunds (if applicable): Once we have received and inspected the returned item, a confirmation email will be sent to you. We will also inform you of our decision to approve or reject your claim. If your request is approved, the refund will be processed as soon as possible via the payment method used for the transaction. Depending on your home’s location, the delay required to ship your exchanged product may vary. If you are shipping an item worth more than $75, you should consider using a delivery service that allows you to track the shipment or purchase delivery insurance. We can’t guarantee that we will receive the item you return.